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" You can't avoid learning Sales Skills because everything you or, someone does in the entire World is sales to generate money".- Learn the Ultimate Sales Skills- Skills to crack any Sale
"You have to make a living either by selling some goods, services, talents, words or, ideas; No one will ever come to work for you. How efficiently you crack a deal is a sales skill-Learn the Ultimate Sales Skills- Skills to crack any Sale
"You may not sale a product but you certainly deal with people to offer something to earn money".-Learn the Ultimate Sales Skills- Skills to crack any Sale
"Sales Skill is the only skill that nobody can avoid in this world. Trying to avoid simply means trying to avoid skill that brings money to you".-Learn the Ultimate Sales Skills- Skills to crack any Sale
Formal education can help you to work well to earn money whereas Sales Skills will help you to make money. If you do not know the difference between earning money and making money then you should start making money instead of earning money".-Learn the Ultimate Sales Skills- Skills to crack any Sale
Quotes:
"If you think you are the one who can play with words, sales is the only field ."
" Sales is like an everyday battle where you end up with some new skills, experiences with some gain or, lost".
Sale is a process of making revenue. Try to sell the product as fast as possible you can.
The major factor in the Marketing of a Product: Presentation & Communication Skills:
(course covered)
"The success in sales depends on just two things- Presentation & Communication skills for Marketing." master it and you become the performer in sales.
Key factors in Presentation-how you keep it, how you relate it with the specific needs of the people, how valuable can it be for people in their life, what words you use for it, selection & collection of words matters a lot, how people are missing a lot by not having this product.
Communication Skills for Presentation- For a good presentation, you need good communication skills to reach more and more people. People don't listen these days but a good command over the understanding of communication skills and public speaking can make people hear you. Let them know the value of the product you have through various communication modes. Communicate how it is going to sort out their problems. For all this, you need good communication skills that can help you stay connected with the customer.
Customer categorization for Selling Right Product (course covered):
- Lower Budget class Customers- problem shooter product:
- Customers look for a product that can solve their issues. Issues related to business, daily lifestyle, etc.
- Middle Budget class Customers-Facilitator product:
- Customers look for a product that can make their life somehow better, easier. They don’t buy products for solving ground-level issues but to take their life comfort to next level.
- Upper Budget class Customers- Luxurious, life easy making products.
- Customers look for a product that can make their life Luxurious. They don’t look for products to resolve issues or, facilitate their life for the next level. They buy the products only for maintaining their luxurious lifestyle. Expect a Great Budget but for great services with the same products.
Note: They pay a higher prices for great services on the same products.
- Don't just sell anything to anybody. Customer categorization is very important for selling the right product to every customer.
- Identify the customer as per their demand and during the probing in the sales process.
Collection & Selection of Words in Sales(course covered)-
"Select the right words to collect good sales"-Vishwajayant Adhiraj
- "Selection & Collection of good words work like a best friend in day to day life success."
- Value your words and you'll be valued.
- business, love, friendship, job, sales, business deals.
- Sales Pitch is a never-ending process and for this collection & selection of good words are important.
- A good word can help in cracking sales whereas a wrong word may ruin everything.
- A set of keywords make a sales process easy if used at all stages in sales.
- Words are free to use but don't mean you should use any word. It is the Words that convey meaning. Use the right word at right time.
- Collect all the powerful keywords from day-to-day sales and select at the time of selling your products.
Voice Authority:
you must have authority in voice at the time of selling the products. An authority in voice helps you to persuade the customers easily. Authority in voice reflects your confidence in the product you have.
Quote: "The greatest salesperson in the world is the one who sells nothing to earn money".
Role of Public Speaking in sales (course covered):
Money never comes on the tree but it definitely comes from the people. Now, in order to connect, talk and propose the products & services, you must be an effective public speaker. The right approach not only helps you to connect with the customers but also to drive the mass to take them to the desired goal of sales in mass. Public speaking is the art to influence people easily. The right set of methodology and Psychological aspects help you to convert your prospects into your regular customers. Learn 'Public Speaking Leadership' today to save unexpected losses and convert customers in mass.
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A well-planned and executed Marketing can help you sell anything, can make n amount of profit. Product is less important than any marketing stunts.
90% effort for marketing + 10% effort for a good product= Success.
Sales Pitch: Must have a well-designed and Proven Sales pitch that actually works with 70% of the customers. Good selection of words is needed to make a good Sales Pitch.
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Rebutting Sales Pitch:
1. Be sure of the couse you have pitched and the amount finalised.
"1. ISM tried not give live demo.
2 . Too much is too bad,, avoid praiing ourselves too much, deny twice, if cx still insists give demo if you cant give, you can tell the you would give access recent batch and check with ops for the same-- Suggestion"
"1. probe what is stopping him from enrolment..and give pause let me answer, instead you explain all the possible questions with answers.
2. avoid smiling even after pushing so much, be little firm.
3. You ask the question and you tend to answer the question.
4. avoid saying we are following from 1 year , as a cx he feels we are pushing, it is his career, we should not potray that we are spending time on him."
"1. aviod taking too many courses at a time. understand his background and then pitch on course. you spoke about devops, aws devops, azure devops.
2 Follow the call structure,
3. ask whether are in front of the system, start of the call
4. Our certification place important role in short listing and we give 6 month internship.
5. update zoho
6. tell him that its high time that he has to take decision.
"
Greetings
Experience and Domain
Objective Asked
Whether present in front of system
Bried about course and key pointers
Count of projects & briefs
Key features explanation
software trial version if not then
urgency probing based on need
"1. need to ask as which institure. how is the training,
2. if you had understood the loopholes in that traning, you could have handled the call lot better.
3. i felt you show the excitement even before the cx decides for the course, lot of confuson while giving discount
4. lot of interruptions, not letting the cx speak.
5. should have asked to come on website and show.
6. avoid talking unnecessary, his confidence, he has not enolled in simplilearn .. offline institute,"
Stop Pitching, Start Approaching
Pitching is the deciding factor of a sale. cHOOSE RIGHT WORDS AND HAVE A COLLECTION OF EFFECTIVE AND PRIODCUTIVE WORDS AT THE TIME OF PITCHING.iT IS THE COLLECTION ODF RIGHT WORDS THAT WILL HELP YOU TO CRACK A SALE EASILY OR, TO LET THE CUSTOMER GO AWAY.
You can easily catch the attention of the customer, and impress them with your words and not with the best product you have.
Mercedes, BMW, Audi all are good cars, but it is the marketing that help them to sell their units differently.
Give multiple choices with variant prices to not to lose customers and not just a single product with a single price.
The best way to to sell anything is by scaring the customers by showing majorly the cons side on their favorite product/choice and then pitch for your products by hiding cons and only talking about good things(Pros)
Vishwajayant Adhiraj Sales Theory:
Vishwajayant Adhiraj Public Speaking Theory:
Trust development is the only tough process in sales to crack sales.
How to achieve a Great Volume of Sales:
A product is easily sold when you relate it with state, nation or, international level mission. You attcah your product with some specific goal that can resolve a big issue at state, nationa or, international level. You have something which is going to change the world. So, Sales is less when you connect it only with people's day to day need or, as per their requirement.
E.g; an educational company can have a mission as -not a single person be left behind in the country who is not employable. for this, even if we have to give something with a loss, we are ready.(This will surely help the comany to win the heart of the people and thus the company can bring traffic).
Role of Freebies in Sales:
Freebies are given only for a trap and not to do some charity. Example: Google's email services, android app in smartphones, whatsapp services are the very much common examples at world level where companies gave it to pepole to use it free and later it became a part of life and now, the companies taking the advantages of the data they had for sales and marketing of various companies products, for marketing as other identities use the same platform to sale their products.
How to prevent Demotivation in Sales:
Remember a prodcut has been created because it has some demand. Now, it is the marketing done on the product that can push the product for greater volume of sale. Moreover, everybody doesn't say yes or, No. Apply
Vishwajayant Adhiraj's Right shoes for right fit Theory-
Offer a right shoe to a right person and the product is sold. Fitrattion is the best way to get a right fit for the show you have in hand to sell. Demotivation takes place when you try to sell the shoe to evryone which is not right.
Take it like this, there were two shepherds who were grazing their sheeps somehwre near a jungle. somehow they found that one of their sheep fell into a ditch. Now one of the shepherd boy noticed it, and went to help the sheep get out from there. Soon, he came to see that it was a broken pitcher where where the sheep has got its one of the legstuck. once, he breaks the pitcher to take the sheep out, he finds some jewels there.Now, he shouts and again another shpherd biy reaches.there and they manage to share the jewles they found there.
Now, ONeo fothe three boys Frank goes to some ruggers who are barely living on some survival plan and he started to sell t to them just because oit was quite near to his place to visit, nobody bought it and finally he returned home with what he had in hand.one of the second boy visits one of his familiared and knbown blacksmith to sell the jewel and get paid some bucks for it, one of the boy he visits a gold smith and he is paid 1000 bucks for the same jewel he had.
Now, the boy who went to blacksmith started to think, why it happened why he was paid so less and why David was paid so much high.
Reason: David approached a right person to get worth from the thigs he had. He looked for, enquired about and colected ainformaion on the valuuation of the jewel he had. The another biy John was in too hurry and went to his familaired person,also dint know the value of the jewle before selling it and thus he laned with few bucks that was offered and initiallty it became so much for him but later once ehe came to know the true value of the jewel he had, he repented
Gist: This is very much common with majirity of the wpeople in the world. in terms of choosing their career, salesman who are in hurry to sell their ite,ms.
This is the right shoe for right fit Theory of Vishwajayant Adhiraj.
"Look for a right prson that fits right, on a right time when he actually needs it with the shoe you have and your product is sold. The guy will also thank you later.
" In sales , dreams are sold through good words and not the product. Sell dreams and not the values and features. Tell how only this thing ca bring all the prosperity and fortune to him in life. Don't make their price just worth but an asset for them, a return for them with the product.
Sales is done to brings profits. Go straightaway to crack the sale. If not, now start moving step by step with new features, advantages, and values but be focused on cracking the ale as soon as you can.
In sales, you let the customer speak first in the first half for their queries, requirement, doubts etc; now, in second half you speak and make them listen till the sale is crack. You actually, contriol them in second half.
5 Thing not to forget in Daily Sales Activities-
Keep an eye on Followups, Probing, Extra push= Extra sales, work for Incentives and not for Salary, Set own Target, Own Sales Pitch,
Driving factor in Sales
Let the customer drive you in the beginning at the time of probing, and colleting information on the required product.
Once the requirement is understood, all queris are resolved; now it is your turn to drive the customet for selling the product, for selling the addone through cross-selling till the time sales- goal is achieved.
Create need and urgency:
Customer may or, may not need the product at the time of enquiry but your job is to crack the sale then and there by creating the need and creating the urgency.
When people need something, they come to you; when you need something, you go to them and create the need.Create the need, people generally don' know about good things that they can avail.
Marketing Models for Sales:
- Conventional Sales:
- Promotional Method:
Conventional Sales: Sales where customers come to you as per their need,
Best Examples: Walmart, Big Bazaar, shops, stores, etc. physically located somewhere.
Pros- Physical location, Better customer service can be offered, Expensive model, less productive, Trial & test services can be offered,
Cons- Not comfortable for those not traveling, Access to limited customers only, limited revenue possibility, Chances of the returned product is more,
Promotional Method: Sales where the Salesperson reached out to cx to make sales .
Best Examples: Amazon, Flipkart, Snapdeal, Walmart online, eBay, etc. all online stores.
Pros - Sell anything, access to millions of customers worldwide, X-times revenue possibility, Productive model, less expensive with much bigger revenue,
Cons- Chances of the returned product is more, Less interaction for customer service
Importance of communication skills -
Why the customer will not go away over the phone even if he is not interested.
It is the power of communication skills that can help you to hold him through the conversation provided your communication skills is magnetic. Provided you are talking now personally to him,persuading him now for the product and not asking to buy from his side. Making him believe that you are the best guy who can help him for the product, you are available for everything for him. Provided you make him believe that he can rely on you now onward.
Hypnotic Sale through a good communication Skills :
A great communication skills where you understabd the Psychological aspects of human let you to stay connected with the customer. Don't let your customer to think even for a while. The flow of communication to convince customers on multiple points, lets you to hypnotise the customer, even if you are speaking slow. For this, aggressive and full confident voice is one of the bigger supporting factor.
Know your competitor
COLLECT POINTS, INFORMATUON, THEIR PITCH, TAKE THE ADVANTEGE OF THEIR HARD WORK TO make your own recipe better.
Sales skill
Look for potential cx and avoid putting energy behind every prospect you come across.
Potential customer-
If you speak and Cx,listen then you have apotential cx,
If the cx engages himself in the conversation,he is a potential cx even if he is negative in conversation.
How to maintain a flow in the Productivity in Sales-
Stage 1 : make prospects,
Stage 2: do follow ups of prospects made earlier,
Stage: Close the leads with the prospects ready to go.
Sales skills:
When you work in sales ,you catually work for the country to help increasing it's GDP and growth.
In professional conversation, Fearless and confident voice is important.
Give extra push, it may be a bit painful but then you give birth to a sale.
Be neutral with the voice .Don't be too strong and too polished. People are comfortable with neutral in day to day life,not with amplified or, attenuated voice level.
Check and accordingly move with the serious type.If the guy is serious,have a serious deal(inni yellipaat as all belong to IT). and with light mood,then with light mood.
Voice Modulation:Biggest Sales Factor
It is the most important factor for sale after product knowledge. Voice modulation is very much important for sale. Neutral and professional voice. No polished and charming modulation. Avoid it. Reflect business through voice and words and not affection, love and care. Yes do it but after the sale. Confident,blunt ,and casual voice works best and not polished and too formal voice.
Sales Crack Psychological Startegy: level wise
Suggest for the bigger price with ,benefits n all.insists for it till end, if not .then
Finally insist for middle priced product,again isniaute
If not,bthen give the best benefits explanation the cheapest 3rd level product and it will go through for sure.
(If you shoot for Mars, you definitely land at moon for sure).
Explanation: Show people the bigger price and make them land with lower finally. Comparisons among the products maximum or ,2for good works best to sell one of them.
V.VI.: Upload the sample Pitch with experrts of sales of almost every major field by consulting them one by one.
Hours division at workplace: Priority
First 2 hours for doing follow ups,
Second 2 hrs of making prospects,
3 Rd 2 hrs of closing the leads,
4th 2 hrs of nix up.
Upselling:
Sell how something is ben ficial for him if he buys it now. And how he will be losing so many things if he doesn'tconsider to buy now.
Tell how many opportunities he will avail, with career growth. Relate it with the management that ,it is the management,trainer, support team have decided to ofeer you since you are already a registered user.
Sales Skills
Categories of Customers-
How to identify good or bad customers
Humble customers- Good (pitch for less; Show professionalism, but don't be too humble fonthese types of customers); pay less.
Arrogant Customers- Bad(pitch for high price with respect,they will buy. Be humble enough and confiendent too); Pay high.
Force selling: Force selling is again very important if the customer is listening to you but not going ahead for sale. Put all the benefits backbt back ,each benefit should be followed by some threat if he doesn't get the product/ service.
Self Target is important:
How to close sales fast:
Do more and more probing. Know the Requirement that can drive the customer for sale. and then close anybsale in 10-15 min.only.
U pload assignments on each topic at the end and sample answer in next slide.
Questions with blank in first slide, then answer at last. Then check your score.
Sales motivation: only dictation no clips
"Watch the movie on war, you'll always see how people fight for the qar.this is job and the culture here is ,you boss shoutsband you accept and work; you don't reflect your attitude of CEO. Accept the culture of job mainly in sales".
Cheap Salesman:
Sales Skills-
A product about which people have less knowledge, is sold easily with greater profit.
Sales process learning period:
No mater how good you are in sales, everytime you join a new process, you'll have to spend some time to learn adn be master in it. Have patience!
How to pitch on old leads:
Since ,you are an old enquiry hence we are here to provide you the best deal sobthat you could fulfill your objective. The purpose of this call is simplybto make a deal in the favor of the learner to close it and make it a happybdeal.
Everything come ador free and with payment both. Now it's upon you how you are dealing with whom and whr. Evrything is not paid. How you approach and whom and whr that matters.
Prroofs and testimonials:
Proofs and testimonials works best to gain the triluatbif buyer,Cx. Always keep it handy.
Types of pitch for Offer/same day sale:
Happy Deal Offer:
Customers choice Price
Customers budget price
Point: Not interested!
Ans: ISH
keep moving with points that can benefit with ignore, side step and handle.
Include Education Counselor trainibg: (1 complete section- 10 videos)
Also, if you have completed the course successfully, Get an opportunity to earn through AmBritish India earn upto 6.5 lacs a year.
Soft-spoken vs Hard-spoken Salesperson;
Patience is the key. Understand the need of the CX, listen what he wants.
Be soft-spoken to educated, busy, and aged customers.Percive the customer first. if he is a good listener, speak less and soft, to the point.
Be hard- spoken to customers who speak a lot. If too much speaking, and bargaining customer then givebthe deal starightway instaed of wasting energy.
Hard truths of Sales people:
Attach scteecsgot from desktop salesskill1 and sales skill2
To show how salespersons are only meant for blames even if they do best, other deptt. have nothing to do.
Sales Insisting Ladder:
Insist customer to buy after every couple of benefits explanation.
Price Manipulation Strategy:
Give some discount, if not saybsome cashback, again no, give extra discount, again extra discount....let customer perciece that youbare actually want him to buy and have dropped really to a good price for him only. Say everything quality,nservuce all remains same but price has dropped sonfar only just because of this internal offer we have. Cust.buys or, give you a date to buy itbfrom you. It's a 'no give up to win method' in sales by dropping price like ladder steps.
Type of selling:.
Sell to Need fulfillment-
Sell by Creating Need,
& Taking command to Sell to Empower people.
Probe Trap Strategy:
Make a list of various questions related to probing. Now start probing the customer to pitch him the right product.
In sales ,70% you listen mainly the first half of the stage. You speak what customers wants to hear not what you want to speak.
What and how much you offer something to your customer is not goingtbtonhelp the sales but howuch need you create for the customers will help more to make sales volume.
No
Successful Call Pitch Pattern:
I- Do the probing,(What you do, Why do you want to do the course)- to understand the requirement and need.
II- Talk on the point of problem,(WHAT HE IS SPECIFICALLY ASKING FOR - Basic or, Advance)
III- Explain the details,
IV- ask about enrolment,
V- If needed, provide Demo.
VI- DEmo,
VII- *Ask for payment.
fIRST PART OF CONVERSATION- MAKE SITUATION T O LISTEN FIRST.(YOU ARE NOT SUPPOSED TO SPEAK IN THE BEGINNING) - LET THE CX DRIVE YOU in first part.let him speak only.
Don't hesitate.
2nd Part-
Sales Crack/Payment time stunts: Payment Closure:
Touch the Ego, Don't hurt the Ego.- yOUR FEES IS TOO HIGH THEN.
Talk on mAJOR features.
Who is driving who?- Don't talk on Cx's point. In second part, you drive the cx, but listen.But you drive, you speak.
Master Formula for Sales: Follow up and Not to give up on Cust.
Sales Skill:
Note:
Practice each skill 3-4 days atleast for result.
Target: Friend or, Foe-
We all have Yeager whether we are eating a good amount of foos ,drinking a glass of water, sleeping for 8 hours, scoring 70% in exams, Running on trade mill for 6 km.
Target is meant to identify the potential candidates and reward them accordingly. Professionally it sounds to bad as it is kept in a wrong form but personally it is the best way to realise one's own potential which can be utilised to scale up one self or ,to grow better.
What should be done to improve ones potential-
Regular learning, trying new things, Improving mistakes, working beyond the co.fort zone.
How to achieve the Target-
Shoot for Mars to land definityy at moon.
Take the bigger target which has already been given to youbvery simple.
How to approach a Customer-
Mall- interact
Phone- straight to the point and then rapport,
Business place- Greet, offer coffee and then ask how can I assist, rapport later,
At the time of Price negotiation points to remeber - 1.Touch the Ego not hurt the ego by saying that People also drive BMW and Nano,
2. Talk on more features, and not on disxounts,
3. Who is dricving who in the deal- Talk on point you want and not that the CX wants you to do.
Sales will-
Never lose your customer till they give up on you. Make your first sale done anyhow. It puts your will power at pick.
Follow up springs sales and not your calling pitch.
How to select a right sales job tash enter now you should join a job where the buyer is is the eenquirer,
A if you join a job well bar is not the enquiry it's time consuming and time wasting business do not prefer it
Hi Shravani, good evening!
this is Sahithi, I am calling you from AmBritish, Bangalore. I reciebed your enquiry on communication skills
on our lead partner Urban Pro.
Always behave like a doctor.
I- Do the probing,(What you do,Why do you want to do the course)- to understand the requirement and need.
II- Talk on the point of problem,(WHAT HE IS SPECIFICALLY ASKING FOR - Basic or, Advance)
III- Explain the details(fEATURES, usp, BENEFITS),
IV- ask about enrolment,
V- If needed, provide Demo-class rexcording video/Udemy Free Lessons.
VI- Live DEmo,
VII- *Ask for payment.
fIRST PART OF CONVERSATION- MAKE SITUATION T O LISTEN FIRST.(YOU ARE NOT SUPPOSED TO SPEAK IN THE BEGINNING) - LET THE CX DRIVE YOU in first part.let him speak only.
Don't hesitate.
2nd Part-
Sales Crack/Payment time stunts: Payment Closure:
Touch the Ego, Don't hurt the Ego.- yOUR FEES IS TOO HIGH THEN.
Talk on mAJOR features.
Who is driving who?- Don't talk on Cx's point. In second part, you drive the cx, but listen.But you drive, you speak.
Master Formula for Sales: Follow up and Not to give up on Cust.
Stage-III
Psychological POINTS:
Open ended Question.
Closed ended QUestion.
Stop wasting time on Naysaying Customers. Identify them by checking their need and responses.
Course Covered Content:(CCC)-
Points to cover in Bargaining-
- Show comparison between 3 Products,
- The price of the product you want to sell should carry more features with lesser price as it is the middle product, made for everyone to buy and use(this is how an average brain functions- they need a middle one),
- Show the differences between all the three products, should carry the features that common people look for. The price of the bigger product is higher as it carries some luxurious unique features, and the price of the smallest product is because of features and made for people with the least budget,
- Tell stories, how these products have changed the life of the people, focus more on the p[roduct which you want to sell,- Create interest and trust,
- What you show, customers see; what you tell, they believe; what you sell, they buy;
- Speak planned words. Think and plan at least before speaking in sales.(a wrong and irrelevant word can cost you a sale, Can waste all efforts). Practice on a set of words to speak,
- Talk & take the customer to the point where they have very knowledge; take in-depth and convince.
- Show the amount given as a discount and how it can be used effectively by giving examples on need basis requirement fulfillment; not in percentage.
- Present discount/ offers step by step to trap the customer and temp more(again 3 discounts with some condition and set timing). All the given discount must be followed by convincing process, where with each discount, customer should be persuaded to buy the product. Stop giving a single discount and Have patience throughout the entore process,
- Every time a single customer comes to buy, his need must be evaluated as per the current need before selling a product to him.
Sales Pitch:
Sales Pitch is a continuous process until it strikes at best with each customer. No fixed sales pitch work. It varies from customer to customer in need,
call and listen to the pitch of your competitors. Portray as a customer to them. Learn to Take the butter from someone else's plate.
Role of Followups in Sales (course covered):
Importance of Follow-ups: Follow-ups bring almost more than 40% of the total sales and save all your effort put on the customers made in past in the sales process. Customers in follow-ups are more likely to buy. Follow-ups help in increasing credibility. It helps you in knowing the
requirement better & for Upselling later for better customer experience.
Why Follow-ups: All customers don't buy instantly due to the following reasons-
- Customers may have personal issues,
- Customers are planning to buy in the coming days,
- Customers are confused and concerned with different factors,
- Customers need time to plan to buy,
- Customers are confused with many brands' products, etc.
Types of Follow-ups: Email, SMS, Whatsapp, Telephonic Calls.
How to do Follow-ups: Greetings, Remind, Upselling, cross-selling, New offers if any, closing.
When to do Follow-ups: Check followups before going for new customers and end your day by following up the followups.
New leads through Reference: Follow-ups of existing customers bring more cross-selling and new customers through references.
Stages for a quick SALE for different types of customers: Customer Analysis(Course covered)
- Understand the need, Sell the product- Customers with high in need, already familiar with product features and price, No issue with price, only fulfillment needed.
- Understand the need, resolve the query, sell the product- Customers with need but need clarification before they buy, saw some adv. or, planning for a long time.
- Understand the need, explain the features, resolve the query, sell the product- Customers who are totally new to the product, need all details, assurance and return on money needed.
Self-Target Achievement 'How'- (course covered)
- Take a target of 120% and then try ging for 200% of the given Target,
- Plan on daily basis
- Set target every day on hourly basis of reaching out customers,
- Decide to work for incentives and not for salary,
- Take a personal target of how you are going to spend that incentive amount- buying bikes, laptops, financing home, financing car, saving for future etc.
- Make sure you get a sale before you take a break,
- Stick with the designed pattern and follow it every day even if you are not getting success in it.
For Example:
Mothly Target- 100 products
Target weekly for 30
Daily for 5 (even if you don't make it; Make it a habit and a mindset first)
Each customer should be the last customer of the day from 1st to 100th customer of the day.
Take the monthly target to achieve in a week. Repeat the same for the next consecutive week. You will over achive the target for sure.
Case Studies:
Selling Online Courses-
Fluency Development with Americans:
The Ultimate Sales Skills:
Public Speaking Leadership Course:
English Grammar Course:
World Class Communication Skills- the greatest skill course:
Sell any affiliate products in USA without any investment course:
Cross-selling:
Since sales is all about Trust, hence it becomes easy to upsell to a registered customer with discount, offer nd right approach with a need in present shown.
Talk about how the product is relatable:
Upselling at the time of first purchase:
Upselling after the first purchase:
You can easily find Amazon doing upselling when you select a product. It shows other products in a combo which can be bought together. It shows
The top quality of Best performers- course covered
- In sales the only thing among the top performers are-
- The first thing they do is to resolve customers' issues by knowing their requirement,
- They pick the right product as per customer's need,
- They show more patience to understand the need of Customer,
- The master quality of having no or, less fear to lose the sale and customer,
- They put energy through sales process effort,
- & they have a habit of consistent learning and knowing more about the product knowledge.
6 Steps for a quick sale-(course covered)
- Understand the instant, the exact requirement at present,
- Explain the benefits with Features,
- Clear the doubts, resolve customers issues,
- Take customer in confidence, gain trust,
- provide, show maximum benefit with the price,
- Sell the Product.
Sales Closing how:
chronological order of handling the customer.
Sales Skills- the only skill to make money
If you really want to make money then just learn to sell.
Sell faster in the minimum interval of time.
Sale in bulk sells with your company. Sell what is sold faster.
Jeff Bezos became Billionaire at the age of 33 because he was selling. Selling is all about exchanging products for money.
Learn the ultimate sales skills.
It is the marketing that sells a product and not the quality of a product. With this principle, you can sell even nothing if your marketing skill is strong enough.
A product that satisfies the instant need of a person is sold easily. It can be tangible products, services, word of mouth, or, ideas-the all five levels of product.
"Your product is not bad your marketing is bad".
"The world fails in doing business, in selling their products because they focus more on doing and making a product but when it comes to doing their marketing they fail miserably."
"The best sale is done when you fulfill the right need of a customer that helps the customer to resolve his instant problem".
A great salesperson fulfills the need of a customer and not just sell the product'.
Types of Sales-approach:(course covered)
Persuasion Sale: Pro level expertise
In this Sales method, you act and become the guardian of the customer and then you drive him/her accordingly. You persuade the customer because your sales skill and communication skills with product knowledge are at best. You know how to control the customer for the sale and doing everything on his behalf.
This sales skill needs a lot of experience and expertise. You will have to understand the Psychological points here to have a command over the customer.
Emotional Trap Sale: Elderly People
This sales process is generally practiced with elderly people where the salesperson builds a good rapport with the customers and then pushes for the products by simply assuring that since you care for them. Hence, you want these products to be bought by them. You use the term discounts, offer which you can make available to them by personally talking to the manager, availed you the best offer. Now get the product and I'll make sure you will be most satisfied not with the product and performance but with personal service from my side with the best price now.
You sell them because you want them to buy the product you want.
Helping hand Sale: Personal Connection
Help him confidently to move for the product, to buy the product.
In this method, you talk customer's interest by knowing/probing for his /her interest to know his interest to sell the product; not his own interest to sell the product. This sales method can be used in upselling the products of the already registered customers or, customers coming from the familiar background where you either know them or, they know you. You have a personal connection with the customer here.
Forced Selling: One time sale
This is an unethical way of selling the products or, services by simply providing unnecessary discounts and offer to sell the items. You make the customer bound to buy the product through some unethical approaches like- consistently insisting them to buy, Saying the offer you made available to them was made available just for them only, If they do not buy you will probably lose the job, You make them fear of not having the product and how it can harm them, begging from the customer to buy, making them your friends-relatives to ensure they buy the item from you; many ways are practiced which is not helpful in the long term. Force selling can be practiced only when you have to make one-time sale buy not necessarily.
The meaning of target: {Course Covere}
Introduction: The first thing that always remains in mind is 'Target' when the topic comes to Sales.
How much do you achieve? How much is the Target for the month? Did you achieve the target this month? Did you achieve the Target of the month? are the very common questions in sales.
Target a Daily Life Term-
But how do you take the target? Of course, it appears as a threat to survive in sales.
Let's understand this topic here-
Target is not something which you have been shown to you or, the face which I haven't shown to you. you always have a target in your life. You eat that much so that you could kill the hunger. You eat and drink so much so that you don't feel either hunger or, thirsty. You sleep 8 hours so that you don't feel drowsy or, sleepy throughout the day. You make money that much so that you could fulfill all your basic needs at least.
Identification of True Potential:
Now at the workplace target means you are doing something and with the timeline, deadline and with milestone.
Randomly just doing anything with any amount of effort help nobody in any way. You must have something in mind to receive as a reward. Now, as per the management perspective- target means something that helps them identify the right candidate and the potential candidate further for the promotion purpose or, for looking after the growth of the company in the competitive market. They know that it is the best performers only that help company not only in surviving but also in growing. even dig out the personalities through the targets which help you to identify your true potential, the hidden potential only through the targets provided you take seriously all the targets are given. You become able to unveil your true potential.
A School, College & University Concept:
Even in your school, in your colleges, Universities you had to score at least 60% marks to get first division. You had to score some required marks in subjects to be the distinction holder. You had to make goals more than you rival in the football match t outperform there.
Everywhere there is a target. In sleeping, eating, drinking, studying, etc. so the same thing is at work the only thing is that you have been shown a long face of target else target means growth target means opportunity target means success.(UCD-Udemy course done)
Sales skills: Marketing
"It is the marketing that sales a product at best and not the quality of the product".
Harry Potter, Movie copy all are the examples.
Question: Sell me this pen.
Give 5 different ways to sell it.
"When you compare,you actually sell better".
(Explain and get a free copy on sales skills).Do same for all course.
The other 4 prodcuts can be used to do marketing on social media platforms- by providing services, showing talents, Speaking wirds and sharing ideas.
Marketing of a product is more important then the product itself.
Age of internet marketing of a product can easily be done through mans singing dancing acting mimicry on YouTube Facebook and Instagram.
"Your value is your price. create your value for a better price".
Promotional sales case study 1
A gai Sudheer at RPG how we increase with on sales of omelette making not good and tasty vegetable.
A cooked vegetable but not tasty and not of good vegetable now people at PG they automatically started to approach him for omelette and this is how he increased his sales for extra profit. He created need and urgent need without hampering his existing business.
How to create best:
Create something now. Doesn't matter how it is. Now, everytime you create something try to create better than the last one you have done. This is how all best things were done in Apple, Windows etc.
Persuade for Virtual Ownership:
Talk to prospects as if they are already doing, or supposed to do; use present tenses. This is will pursuade them very fast and once ,they percieve that they already using the product you have, they buy and chances in es drastically to 70% sometimes.
Follow the words of scustoner and then use your own words, accordingly. Don't just push , or go with own pitch
Master Marketing: Talk social welfare, Talk donation, talk contribution, talk change, talk social-national mission then do business with money.
"Sales skill is not about selling something but about learning basic day to day business dealing".
.Prospect Filtration:
Find by filtering the right prospect who is showing interest in the product or, service. There are 7+ billion people in the entire world. Hitting wrong propsect kills productivity, downs performance graph and wastage of time,effort,energy are extra. Look for nit right but very right prospect. World is too big for it.
Learn the art of selling not to sell somthing butto learn day to day dealings.
Some Interesting Acts in Sales:
-Drop the candidates who doesn't go by your way even if s/he needed the product,(learn to rule),
-Make a habit of sorting out candidates fast not to waste time, energy and efforts just because you are too fast and not because company will lose the losses,
- Drop the candidates who wasted a lot of your time unnecessarily if he is still dominating and not being dominated after his retirement is understood,
- If a customer is too smart, drop him/her instantly instead of entertaining him. Trust me, they kill your time. You need
Sales Skills: Sell me this pen(5 styles)
Emotional trap: I need your autograph Can you get me please customer I don't have pen cellar okay I have this please done now it's not fair that you are giving me your autograph by using my pen So please buy this pen as well I sell this pen sold.
Fooling the customer:
Marketing skill:
Stubernity skill: reach out a single customer multiple times with multiple benefits. And sell it till the time he denies. Benito salcana he will definitely buy by giving up.
(Later make this video, sales course Intro video,promotional video)
Not interested:
How you respond and handle when prosopect says not interest shows, how good and commited you are in sales process.
Miles Sales skills:
Be councilor and not sales person-
Check the tools and then confirm if yes then, this is not for you thank you.
This is not for you...
In this lesson, you have learnt a lot of great things, tricks and techniques but merely learning and knwoing won't help you, practice matters a lot. Practice will make you deliverable and not just knowledge.
Sales skills:
Points to keep in mind during dealing(over
Call)-
Take name often to feel the prospect close to you and to make a stronger bond,
Talk in such a way that prospects find himself that he already owns the product/Make them realize that they already own it or, service or, you have already sold and now you are giving service to guide, advise and support him,
Make the mood of prospect light with a little jolly laugh in call,
Authoritativ voice with conversation but soft approach,
Show the benefits in such a way that they realize that they have already availed those during the call itself,
You waste time by neglecting minor things and not major things.(put complete Face presence video, with full energy like manager; no screen record here).
Don't call a prospect more than 3x, if not lifting, wastage of time he is not your relative.
If you talk too much the . You Re not a good salesperson. 10:90 ratio is ideal.
Your job is to do head hinting for a right prospect and not building relationship by talking unnecessarily else this habit will kill you and your career in long term for sure.
Voice mOdulation in sales-
Start with professional and then soon be friendly,
Voice mOdulation is the area which is ignored mostly.
Fear, confidence, supprtive nature,...all r flects from the voice.
You are selling or, advising by supporting on products, is reflected and can be judged through voice only.
Carrot and Stick Approach:
Approach with carrot th n drop with attitude.
Best approach: wear the coat of professionalism, and talk like a friend.
Improve Perfo mance Plan:
If you are not doing good, then speed in everything. Talk less, filter fast, reduce convo.time, dial more leads, entertain less,save time by typing NIC and not Not Incoming Call,
Save time to act more to perform more.
Mind makeup: you need everyone
Sales Attitude:
Keep one thing in mind that I have to reject more people if they are not my right prospects/customers, this attitude will make you a time saver who goes after a paying one.
We are not selling you, we are offering our good products and services to benefit with a good return.
In telephonic call, take the call like a cow; at the time of end for confirmation and enrolment, be professional by showing voice mOdulation that if you need go ahead else. No issue.
Pracilla, the all time best performer how:
She always talked over phone as if someone is sitting next to her. Proper body language, eye contacts, ...she used to see the prospect sitting in front of her even is the propsect was somewhere else.
"You are genius when you don't need all the skills to sell your product".
Call Motive:
Your job is not to furnish the details hwere customers ask in between the calls. If they are not going as per your moves, they are not your customers.
End up the call and move.
Selling products to high end/B2B customers are quite easy provided you are excellent in communication skills and sales skills.
Customer relationship:
How you end the call
Sales Skills-2
Mindset makeup:
Be habituated to hear no.
Get 3xcit3d with number of no's and not just one yes.
Makena not and keep track of all the activity you do at work for growth.
Target action deadline.
Daily, weekly, monthly.
"In sales, You never sell anything".
How to identify negative prosepcts in sales to save time, energy and effort/Prospect filtering:
- Initial responses if negative, question based or, less responsive,
- If they don't listen to you and speak as per their need and wants initially,
- If they don't ask queries that relates to their interest
-
-
Sales Attitude:
I don't want everyone, which is not possible again; I just need the potential one and I'll get that and have to look for them only. So, get off, stop wasting each other's time.
Suggest, advice, put all the points that can be beneficial to him. But don't convince.
You will stop getting frustrated when you will come to know that everybody doesn't buy and you dnt need everyone onboard too.
Lata Section:
Delving Key concepts
Sales is the fight of confidence.
Now how to get utmost confidence-
Then Product knowledge, communication skills, rebuttling skills, etc.
Right Approach:
"A leader never do the different thing, he dies the same thing differently".
Say: Can we discuss now in stead of
Don't say: Is it the right time to discuss.
Customer experience, Customer detention:
Greetings: The way you greet and makenthe customer comfortable isnthe determining factor that how much he is comfortable in shelling out money with the products you have. Greet well to make him comfortable.
Quick, and mild without grabbing much of his attention. Professional approach.
Bidding Adieu:
The way you greet and bid adieu to the customer even if he has not bought anything, will determine whether he is supposed to visit you or, not.
Take couple of numbers of Miles only to make Demo calls for students and then call them and record the class recording for lessons.(objective: Show the power of communication skills and Sales skills together).
Main Marketing Lines: also use in Udemy Course Promo Video
Sales field is the only option to uplift anybody in life provided someone has a good Sales skills with Communication skills. AmBritihs is providing the same to fulfill the objective of making 100 millions people Career competent by 2025.
Daily Target 1 lac+ free courses distribution.
Sales is the only field where there is always job vacancy in all reputed top companies. All good big companies want to hear a good skilled sales person.
Nowadays, engineers, MBA passouts, vp, AVP, they all do the same job of selling.
Even I have worked for the largest financial Investment banking American press and IIT, Roorkee and IIT Mandi for several course selling at Miles Education from a good position.
Now, Sales is the premium job as engineers, Managers ,vp, AVP they all do the same job.
Sales is the only skill that has made people millionaires and Billionaires.
The only thing some of the people ha
Sales skills 3:
Ask people, anyone to do do marketing (online,offline) and they will get paid 70% for selling these courses. Also on Online batches/classes.
Target to add: 1 lac+ people for the mission for seling courses.
Unemployable Free India, Skilled India
Tell me one industry or, domain wheer there is no sales. Or, tell me one person who is not a sales person.
I want to make this country a better place for everyone where people have better enhanced skills and customer have better experiences not just in Giants like Amazon or, Flipkart.
Tonality:
Every time you speak with the prospects your tone and patience should be the same for the prosepcts irrespective of positiveness and negativeness of the prospects, and this is called your skill.
Friendly, approach that makes the customer comfortable. Not too loud voice, not too confident, not ; Talk as if he needs your help.
Pick up Drop Sales Strategy:
You pick the candidate with your sales skills, commskills, rebuttling, from where he is either not Interested Or, unaware of the benefits of products/services, and you drop him where you have already sold him your product/ service.
Every time come with new rebuttling, new benefits; make benefits limitless.
Push and try landing the call with sell.
Trick: When you are skilled and fast enough with enthusiastic calls/conversation, you end up selling the products for sure before the customer could understand what is what. You play with his dull mind.
Include FAQ Section:
Common Mistakes in Sales: .In India, addressing Sir unnecessarily where every common salesperson does. Avoid Mr., Sir; address by names only. Suggest, Advice, Help what can be best for him not sell because you have to earn money.
Why- find smart, intelligent customers through this method. If you are good in comm.skills, people will listen and talk. Rest you filter easily.People working for academic purpose are never supposed to call sir or madam.
How to engage Customers in Cold calling:
A polished communication skills with proper pitch and product knowledge, you can easily keep the prospect engaged by talking with some boosted speed with confidence.(Shouting or, speaking loudly will not help at all; Talk with comfort).
Nobody should ever stand in front of your speed, call, confidence and enthusiasm when you are cold-calling.
Face Appearance Video:
How to stay confident, produxtive, relaxed in sales.
People not going acxording to you. Simply say to your self I don't want wvery body onboard which is not possible. I am just here to filter right prospects. Hence, let go those who are time wasters during productive hours. Have this sales Attitude always.
Why sales-
Every sector in every industry needs skilled sales people, everyone is sales person from executive to VP now ,-show data and graphs on Google,
The most high paying jobs- show data and graphs on Google,
The only job that can support your career irrespective of job domain or, industry, - show data and details on Google.
Sales Skills-4:
Cold calling...
Reflect the quality and standard of product before you even talk about that.
(GIVE A DEMO).
When you trust and value your product /services more than anybody, Then you start making fortune. Don't disrespect your product merely few didn't like it. Have utmost confidence on it despite several rejections and failures.
Tonality continue...
Talk as if you are giving a cre call to a child.
Cold calling manners:
Call/Address by first name, no issue(show Google evidences), but be fast and quick enough that shows you value their time at the time of connecting prospects over calls./Cold calls.(Check you are skilled in comm skills ,sales skills, proper pitch, etc).
Sir/Ma'am is meant to be addressed only in Customer Services.
Things to improve on a consistent basis:
Keep improving your message structures Inc words selections, mails compositions with appropriate words which are likely to be more and more effective.
Your pitches etc.
Home-Work :
Make your own notes on Pitch, Rebuttals, FAQ's; it helps you the 2ay it helped you in schools and colleges. Don't just copy and paste from somewhere even if you have been guided.
Sales skills Examples:
Whn you perform better(talented educated, smart), and your cost is very low(looks poor), this is how smart girls picks you up. Common Sales strategy. People wants best with cheap price.
Intellipaat Performance Improve How?
10. HOW to reach 1 lac quickly- dial as many as possible, filter for productive Cx, crack sales quickly or, move ahead.
11. Speak less, Prove more ; try to know the future requirements, need ; probe a lot. Now pitch n end the call.
12. Sir, tell me your requirement n then sell.
No calls more than 15 min.
13. Know the Requirement, just requirement
14. Ijjat ke saath, sir utha ke kaam karo.Sale hai tabhibtak ch*tiya log entertain karega baitha me koi kisi ka baap nhibrajhne Wala.Saanch ko aanch Kya,bas.
15.Firbthe sake of Family and Mission Edplodia, ch"tiyo ko jhelna bhi padega aur ladna bhi hoga. Sab sar utha ke.
16. Call and ask to all learner's for Reference for 10% cash back for n number of students they provide, tell the amount.
1.Talk seriously and to the point only. Each and every call.
2. No Name address.only Sir,Ma'am
3. Make 2-3 sales the day Sales happen; (Incentive without Target opportunity)
4. Need 15k incentives to buy other stuff/for saving; same time for all then why not me too? By hook or by any means.
5. Incentives- 15k-40k (single shift me double effort ke saath ab kaam); per week 1 lac Target min.
6. Keep hustling throughout work hours.
7. Firstly 1 hr-follow up- 5 hrs new leads - 2 hrs closing/follow ups.
8. TRY FOR 1 sale per 3 hrs= 3 per day.
9.Learn to move Faster, focus on productive call; forget so much protocols; company want only sales
Sales skills:
Tonality Experiments-.
Speak with mild voice good communication skills, good product kbowledge but no confidence. Call dripp3d or, not interested.
Speak with confidence, less good in communication skill, not too good in sales skills , product knwoldege,. Response- yes please go ahead. Tonality make huge differences .
Tell my story of my own Sales Skills-
How I worked in IIT,MAANDI for Ai&Ml program, IIT,ROORKEE for Cloud computing and devops, AI for BFSI from IIT, Roorkee and then the toughest almost abanndoned campaign- Fintech from IIM,Kozhikode.
1 story for 1 video from one campaign.
N how ,I incorporated all these skills in this sales course.
Make story video from all campaigns I have done in my life. Promonent including startups.
True story of a sales person, as it is.
ROLE of effective Communication skills in sales:
Your communication skills in Sales should force the candidate to say that he will be referring some of his colleagues and friends for the program. The interesting thing is that he will do so by getting mesmerized with your communication skills during the conversation and in those moment where he himself is not interested for the program.
Pitch, confirmation and rebuttals perfection:
It is of utmost importance to fist of all talk to the point and very precise in sales call. Now, it becomes very much important to precise, and make pitch lines perfect every time before you use it. Modifications and good and effective selection and collection of words matter a lot.
A single word can make your deal or, can break your deal.
Sales Attitude: I am offering you. Take it or, just move ahead. Afterall, I am on cold calling.
What: Take the control over the candidate over the call to get the deal in one's own court. Lineate it, and you lose it. You decide whether to sell this program to him or, not. Don't let the customer to decide.
Note: Customer is not a child that you'll convince them and they will buy but why they should buy your product is very important here in selling what you have got.
Role as a Team Lead/Manager in Sales:
Consistently, every day do Brainstorm meeting to perceive the goal, 1 new learning on sales skills and new points that can help team members to crack sales.
Why- it is not possible to keep everything in mind and to speak on call due to so many call parameters. Hence, remind them by brushing up everyday to nurture their skills.
Sales course promotion lines:
Learn first to sell, it will help yoi realising your bargaining, dealing skills level through the moderate level of attitude needed to crack sales. No matter you are selling some physical products, or your services, or talents or, words or, ideas; you must need a proper set of skill on sales to sell anything you want in life.
Sales is the only way out to uplift yourself in life in the shortest period of time and quickly. As it directly generates money for you and everyone looks for a good sales person. Learn it now.
Sales skills:
"Help people and they will buy and sell people and they won't buy".
As a good smart salesperson, your job is just to help ,suggest and introduce the great benefits someone can have with less er price and make themselves profit.
Just offer what you have got and people in need will buy for sure provided you have presented well with great return on the money.
Sales is the most beautiful job that helps you connecting with people and solving their respective problems through the products nd service you have.
How to approach: sales is all about connecting, knowing the concerned problems for which you have the solution, then explain how it can solve that, how best rate of investment you are giving, and how much you are available to short out his issues in that particular field and how easily.
This is called Sales, the true approach to sell a product.
Role of manager /Team Lead:
The role of team lead/manager is just to help novice to know the process well, to help teammates where they are lagging, to clear their path where they are getting stuck and put the process going, you sit and help the teammates sales closed when needed.
You Shae your knowledge, experience only to let new team members work well and never to put pressure for sales and targets.
You can not sell a product without creating an urgency for the buyer. You can't get even help if you don't create urgency to someone.
Create urgency and human inda starts taking accordingly and you get the things done.
Team lead should every .Day update with product knowledge, updates na ll . Employees are never bother to do that.
Follow the system at miles of Ravi in geeting things done, daily connecting, updating, motivating, n MJ's hownto make employee loyal.
Major Mistakes in Sales:
Trying to sell :
Desperation for sales:
Pushing for sales:
Not knowing the problems to knwo the situation of the product to place correctly: the product in customers lifestyle:
Giving less time to do follow ups:
....
Stages of Sales:
Provide info, > follow up after sometime > sell.
You show how best and in how many ways you are for the customer in customer product info. And the customer reaches you himself to buy. You just do follow up to give a remind innthis confusing world and not to ask to buy.
Sales is a process to make customer pursue to buy your product and not a method to sell him something.
Sales is the best way to serve people by helping them to identify right product for themselves to lead a great and better life. Because you knwo, they will buy it from somewhere for sure.
Master stroke:
Put everything in front of the customer and thus attract them towards it and it ais sold. If you are product is not powerful enough to attract customers itself, it is not worthy to sell.
Product placement: think for a moment you the type of home ,car, bike youbwant and the seller offers you the one he has and notbthe one you want. Will you ever buy?never, right.
Sales Skills:2
Biggest Blunder 8n Sales process-
Sales persons focus on talking benefits, and giving information instead of using them all asa weapon to close the sale.
Use USPs to close the lead, close the sale.
Urgency matters because you are not working like an idiot for no result.
Call, give information, follow up and close leads with urgency.
Yoi work to achieve something. Apply Pick it or, Kick it formula. Fear of failure is already failure. Put the candidate inside or, let him be outside himself. But what you do is always under sales process. No frustrations, no anger. Just follow the process, keep creating urgency. Show fear of not having now or, losing some good benefits.
Sales Closing Cycle: 9 days
Organise the process or, lose all time effort labour you did.
Process-
- Call 100, day 1,2,3 for details,
- Follow up 4,5,6 day for filter sale,
- Follow up again filter prospect and sell,
- Pick it or, kick it sales stage.
Quotes:
If you ever want to become rich, get a product that can reach to anybody in the world.
You always have customers more than you need provided you reach out the right customers like Gutkha is hated but the owner is billionaire now, cigarette is hated but sold like anything, rotten vegetables to farmers for compost, semi rotten to poor; this is why it is said identify your prospect first before you sell it.
India is still developing, the greatest market place in the world for anything. You can sell here anything if you can connect with people. Get a product if you want to become rich.
Sell or, go home to play with kids:
When you sell you sell everything to become.rich- products, words, trust, dreams, lie, people; it's a war everytime. You actually sell but you are there to snatch money out of others pocket at all cost then you win. Selling is an attitude of winning all time. You wear the face of a civilized person but internally you are wild, just wild. You are there just for money, remember.
Sales Skills:2
Biggest Blunder 8n Sales process-
Sales persons focus on talking benefits, and giving information instead of using them all asa weapon to close the sale.
Use USPs to close the lead, close the sale.
Urgency matters because you are not working like an idiot for no result.
Call, give information, follow up and close leads with urgency.
Yoi work to achieve something. Apply Pick it or, Kick it formula. Fear of failure is already failure. Put the candidate inside or, let him be outside himself. But what you do is always under sales process. No frustrations, no anger. Just follow the process, keep creating urgency. Show fear of not having now or, losing some good benefits.
Sales Closing Cycle: 9 days
Organise the process or, lose all time effort labour you did.
Process-
- Call 100, day 1,2,3 for details,
- Follow up 4,5,6 day for filter sale,
- Follow up again filter prospect and sell,
- Pick it or, kick it sales stage.
Quotes:
If you ever want to become rich, get a product that can reach to anybody in the world.
You always have customers more than you need provided you reach out the right customers like Gutkha is hated but the owner is billionaire now, cigarette is hated but sold like anything, rotten vegetables to farmers for compost, semi rotten to poor; this is why it is said identify your prospect first before you sell it.
India is still developing, the greatest market place in the world for anything. You can sell here anything if you can connect with people. Get a product if you want to become rich.
Sell or, go home to play with kids:
When you sell you sell everything to become.rich- products, words, trust, dreams, lie, people; it's a war everytime. You actually sell but you are there to snatch money out of others pocket at all cost then you win. Selling is an attitude of winning all time. You wear the face of a civilized person but internally you are wild, just wild. You are there just for money, remember.
Sales Skills-3
Best Marketing and Sales Formula-
Never give a single option.
Min 15 days- maximum 45 days, instead do saying 15 days training,
10500, but you pay only 5600/-
5 courses 17500, you pay just 12500/- only
Always give multiple options ,alternative choices in learning, prices, returns, benefits.
What you are offering is not going to be a good deal, what you are offering in service, will make difference.
How to start a cold call without any name:
The only tool you have is a good sales neutral pitch and a good communication skills.
(Give a demo how I did in Miles on such scenarios)
Sales at Target point:
3 phases of sales target achievements-
1. Call, follow up, wait for sale,
2. Call ,follow up, push for sales,
3. Sall and either place the candidate into the system or, out of the system.
Explanation on How to sell all the 5 great products- product, services, talents, words and ideas and How already I am doing that.(with appearance in video and visuals)
Sales skills why?
If you 3ver wantbto become rich or, If yiu don't know how to make money, you should work atleast once in sales to learn the practical where everyday you have to push yourself to make money. Vefire that learn all those salea skills with my courses.
Add a slide, Buy sales skils course and for real time practice get Affiliate marketing to USA with 10,000 us leads, 3 major affiliate accounts with 2 apps to call.
Aslo add a slide, in xomm skills the pic of all free 4 courses with comm skills courses. Justbaslide with highlight at top 4 complementary coursea without extra charge.
Write the story of rise of an emperor the modern emperor The story how Jeff bejos, how he became the billionaire the biggest in the world only after selling other people's product. Write the story beautiful start from childhood and then at and write the name and let the people guess it.
So "when you think sales think like Jeff bezos and not like a door-to-door salesman".
Sales skills 3:
Motivate fir ebtreprenship, startups; Apeal for not taking sales as a life ti e career but as a learning skill; do only job to support your startups and do not to do too seriously
(Add lesson at the end of the course).
7 billion people to buy ,to reach out for the product:
Don't give a f*ck if someone is not Intetested. Instead of wasting time on convincing move on and go for next. Bring speed, to
Handling Not Interested:
The last moment decides how smoothly you end up the conversation. Your business is going to last forever then end up the way you started the call. Leave an impression of care and support and not just business. Make relationship, it's extremely long journey but this is how you build business through a good relationship.
Case Study on Sales Skills of Top 10 Billionaires-(what they do, sales)-
Selling helps you in accumulating wealth, for not war ing and making.
Jeff Bezos became world's billionares by selling , Elon by selling Tesla, .....
Hold the Deciding Command:
Be the decisive in Sales to make person but the things you have quickly, on an urgent basis.
If you can't make the buyer to buy the product on an urgent basis.; You lose the business, meet failures.
Offer, discounts, additional services, add-ons can be used with time frame to tempt and let the buyer buy your products.
You can't let the buyer decide when you are doing business.
Why to buy this course-
Sales skills remains the same and only Sales Pitch varies as per product s.
Product Benefit or, Losses without Product-
It is better to show the list, tell the counts on losses if bot having the product instead of featuring the benefits of the product. Benefits should be followed by losses.
Upload pitch for Credit card selling, Course selling,
...mainly for Major businesses.
Quotes:
"Sell the benefits and not the product".
"Use the product to sell as a tool that solves problems".
"People listen what you speak but your confidence will decide, how much you make them confident".
"Words are the only weapon that create trusts easily".
Purpose of Sales speech:
Prepare your Sales pitch in such a way so that you can let the buyer realise that what he is missing, how he could have made so many things easier earlier, how he was not aware of this product, how he lost so many good opportunities to make life better, that he could have done earlier; and not to push the buyer to buy your product because you want.
Story behind the development of each course: How I completed my journey to develop such practical practice based courses that connects you with realistic world. Make for all the courses on udemy- 1 video each.
Special scenarios:
1. Can we talk for 2 minutes?
Or, This is all about where..talk benefit quickly and then I would just like to take couple of minutes to brief on it.
Can I talk to you, May I talk to you?
Is this the good time to connect with you...are the moments that makensyiu a loser in sls
Deal-Fight-Smash Attirude in sales:
Sales skill:4
...Can I talk to you?
Quickly move to brief the entire program.
Make it a habit. Then ask for registration n all.
Initiate to sell and not to just infirm and make customer feed knowledge on your product.
Give own example of selling to usa customers, amex clients, and then how I handled high end prospects through IIT-R, IIT-M, IIM-K, the abandoned toghest campaign, and then XLRI's HR program from Miles.
The rationales behind 120 calls:
That you are quickly filtering, moving fast enough, reaching more potential prospects for selling your product,
The rationales behind 3hrs connectivity:
That you at least utilizes 4m3 hrs out of 9 hrs on productivity connecting people.
Sales Skills 2:
Promotion
Sales is something that has always power to give you a living. Learn it even if you don't chose sales a s a job. It will always save you throughout life.
Best sales strategy:
Sell the benefits not the product through the door of trust and the way of the words.
Include samples on pitch, sales confirmation, follow up lines from the sheet of Fintech in mail.
How to maintain a productive Followups:
Learn to say yes-yes over the call by accepting the busy schedules, can't talk now, call me next week.
You connect over the call and in person nor to explain the features and quality of the product, but to explain how the product can be so much helpful and needful to the customer, this is what you sell.featires, benefits, quality become secondary.
When customer reaches you- you sell quality and feature.(making life better).
When you reach customer- you sell usefulness, how the product can 3l3vate him in life, in career, (make his career better).
Quote: Talk as if you have called to help, not to sell.
Call Method:
Talk with prospects always as if they are your family members and how you want to benefit them by caring for them.
Discussion: Extreme Point Selling Skills;
(Include place to place as a face video talking on these)
1. Role of 30 seconds:
Deliver the objective ,the benefit by concluding best in 30 sec. For best, go for 2-4 minutes explanation.( For extremely busy people who generally say, I am too busy, ir, have meeting or, call in next 5 minutes).
2. Customer neither feel the need nor, they need it; you have to make sure you crack it because you need it.
3. Keep head hunting, the one who is interested will listen to you and the one who doesn't, will make you listen or, drop it.
4. Confidence, Authority with interpersonal skills for a smooth ride,
5. You show the best patience and same energy, enthusiasm and interest in prospects you connect with him despite his delay in responding,
6. What you have in pocket, people don't buy people buy what you have in hand to show them irrespective of quality differences and Sandwich marketing is the greatest way of marketing and to learn a lot and experiment a lot through it,
7. I don't want everyone to listen to me because everyone can't be a prospect. I just have to check through head hunting-who is actually the potential one who will buy the product,
8.How to connect over call:
First time as a professional,
Second time as an acquanted person where you adress instead of confirming the identity,
9. If you are in sales, want to sell something; don't let the prospect to decide when the process is already started, clear all doubts, make confident, sell nire thanwhat he needs values if not instant return, but in long term return. Show the long term return in huge,
10. Customer service or, customer relationship management is just cs or, crm, a job und professional, keep your ego aside if it interrupts somehow, learn EQ;
Difference between Informer vs Salesperson:
Sales Skills 2:
Promotion
Sales is something that has always power to give you a living. Learn it even if you don't chose sales a s a job. It will always save you throughout life.
Best sales strategy:
Sell the benefits not the product through the door of trust and the way of the words.
Include samples on pitch, sales confirmation, follow up lines from the sheet of Fintech in mail.
How to maintain a productive Followups:
Learn to say yes-yes over the call by accepting the busy schedules, can't talk now, call me next week.
You connect over the call and in person nor to explain the features and quality of the product, but to explain how the product can be so much helpful and needful to the customer, this is what you sell.featires, benefits, quality become secondary.
When customer reaches you- you sell quality and feature.(making life better).
When you reach customer- you sell usefulness, how the product can 3l3vate him in life, in career, (make his career better).
Quote: Talk as if you have called to help, not to sell.
Call Method:
Talk with prospects always as if they are your family members and how you want to benefit them by caring for them.
Discussion: Extreme Point Selling Skills;
(Include place to place as a face video talking on these)
1. Role of 30 seconds:
Deliver the objective ,the benefit by concluding best in 30 sec. For best, go for 2-4 minutes explanation.( For extremely busy people who generally say, I am too busy, ir, have meeting or, call in next 5 minutes).
2. Customer neither feel the need nor, they need it; you have to make sure you crack it because you need it.
3. Keep head hunting, the one who is interested will listen to you and the one who doesn't, will make you listen or, drop it.
4. Confidence, Authority with interpersonal skills for a smooth ride,
5. You show the best patience and same energy, enthusiasm and interest in prospects you connect with him despite his delay in responding,
6. What you have in pocket, people don't buy people buy what you have in hand to show them irrespective of quality differences and Sandwich marketing is the greatest way of marketing and to learn a lot and experiment a lot through it,
7. I don't want everyone to listen to me because everyone can't be a prospect. I just have to check through head hunting-who is actually the potential one who will buy the product,
8.How to connect over call:
First time as a professional,
Second time as an acquanted person where you adress instead of confirming the identity,
9. If you are in sales, want to sell something; don't let the prospect to decide when the process is already started, clear all doubts, make confident, sell nire thanwhat he needs values if not instant return, but in long term return. Show the long term return in huge,
10. Customer service or, customer relationship management is just cs or, crm, a job und professional, keep your ego aside if it interrupts somehow, learn EQ;
Difference between Informer vs Salesperson:
Sales Closing techniques how:
Trial closer: do I send you the payment link now?
How would you be doing payment,
Identify ing buying signals,
Pay one shot or, installment,
Would you like to start your batch from mon then you can do the payment and start,
Note: Learn also online on close closure,
Make prospects,
Admission process:
-Explain,
-Send Roadmap/brochure, video links,
- demo links (convince for enrol, not class),/Free Webinar-Demo, workshop,
- or, send recorded webinar link,
- docs if any to collect,
-Closure
Sales Skills:
Advertisement and marketing are meant to attract customers where as the job of salesperson is to pick the best as per the customers need and want and not to push anything just to make sales.
Help to identify best for him as per budget, need, and other scenarios.
(Talk with face in Udemy course)
Role of good communication skills innSlaes:
When you all people, then you have interest in it. So start a good greeting call and then end with smile by wishing best for the day even if someone staright say, Not interested.
You called him to help not to sell forcibly something.
Afterall, they are all your countrymen, where they are already carry a perplexed disturbed mind in day to day life for some reason. Leave them with a smile. Make their day smartly while 3nding up your call.
Cold call Pitch:
Start with benefits- this call is about the great career career opportunity with high payouts through us cpa program that gives you a hike of 40-70% in your career in just 1 year. You alao get palcemnt in in us and India both and you get oacment in Big 4s like Deloitte,EY, KPMG, PWC and also in 120 MNCs. So, are you looking fir a caree in acount and finance?
"When you sell your product, you fulfill you need; when you sell benefits and need of customer's, you fulfil customers need."
FAQ: Is Called Calling Good?
Through cold calls, there is nothing wrong in calling and suggesting good product or, services to improve peoples life.
Call girls Deal:
If you 3v3r want to learn to crack a deal, learn it from call girls; they are so much blunt and smart that they make you to pay by throwing their cards one by one on the table.
Dialogues on Sales from Best movies: separate section
Deliver 1 dialogue from each 33 best movies on sales for best connection to Students.
Discount placement and offers with Urgency:
Keep benefits point to create urgency and then sell not just to describe and give information,
Instead of describing benefits and giving discounts straightaway,
Say that even if the customer is not intended to buy now that if you take admission/register for product now,
You get -
Explain benenfits and give the discount that you give to all customers,
Ex:
Offers for Ca finals students,
100% guaranteed placement for lifetime,
0% interest loan,
Placmemt only in Big 4's and MNCs,
Min. Packange 8-10.5lac,
3 yrs free work visa in usa,
Reg. Downpayment 10k and get extra 10k discount when buy the product,
Fire lit up Marketing: Motivational marketing
Ex: children at your home are helpless, women too, mother and father too; Learn Sales skills and get a job for yourself and for them.
How to initiate call:
Give your intro first then confirm the prospect details and not vice versa.
Reason:
Demo:
Final Close in Pressure:Pick or, Kick closing
Keep folllowing same way. Ask for downpayment.
Why: Either you'll make the prospect to pay or, block you. But thats okay. Interested will definitely come, not half or, semi interested will be out of game himself.
Sales Skills:
Sales means solution not explaination.
Sales mindset:
Work as if you are the best star performer,
Judge the customer with their voice and face,
Judging People:
Hard but extremely i.portant. you are not there to furnish information, product details.
You have to do to know whether the person is buying or, not.
Do various enquiries. When to buy, why to buy, long term plan, short term plan, budget of affordability, to check the Interest level.
How eager to buy and why. Urgency to buy from his side.
Tried , failed. That's okay!
Do some trials to learn and implement things.
Why are you not interested vs why did you need it:
It's a great way to see the things. He is saying not interested because of some situations but he still need it. You can't work out on his situations but still can fill his needs. Ask what was your objective behind this service, product and not why are you not interested ? Don't talk on his line.
Eye opening Statements:
Talk on why he needed that. Why does he deny now?
How he is becoming a loser?
How he is weak to go for it ?
Hit hard....
Tell how it is going to resolve his issues.
The first and most important thing you hav eto learn is to have courage to speak bluntly and zero fear to lose a sale if they don't move according to you. This is where the birth of a salesperson takes place or, a skilled salesperson dies.
Sales is the worst and best both.
You work for a month and you get zero appreciation.
👉 Sales Definition:
Sales is not something just to sell any product, sales is an art to get the things done by others. You be in job or, business, you should learn this art for maximum productivity.
Forget sales, even 8nnthe world there are lot of money. But what is the use when you are unable to make it happen. When your every single effort is not counted and end up with embarassment everyday.
Seller or, Counsellor vs seller or, counsellor vs closure.
Sales Psychology for performance in Sales:
Never execute solely. Divide the work.
Initiation and closing should be done as a team work, not just by a single person.
Performance with confidence then comes forward.
Closing Best:
Instead of forcing or, scaring to make the payment; best is correlate with the problems of the learner and then, encourage motivate him/her like a family member.
Tell the case of Ruchi for DM MICA course.
The world is for those who are strong. Be it deer to run or, Lion in strength . So show strength and self respect in sales.
Sales is like making gf:
you meet 100, 5 will go fir date, 1 will say yes at last.
********
Effective videos for Udemy
Make and revise,remake videos again like Edplodia YouTube video- presence+ good background + key points in bottom. X all courses.
Video types in Course- Slide based, Presence based,
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